Terms of Service

Welcome to Pink Puff Store! These Terms of Service (“Terms”) govern your access to and use of our website and services, including the purchase of our products. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully.

1. General Conditions

• These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.
• We reserve the right to refuse service to anyone for any reason at any time.
• You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction.

2. Product Information

• We specialize in high-quality, made-to-order clothing and accessories, including our signature Pink Palm Store hoodies.
• All product descriptions and pricing are subject to change without notice.
• We strive to display product images accurately, but we cannot guarantee that your monitor’s display of colors will be precise.

3. Order Processing & Shipping

• We operate on a zero-inventory model. Orders are processed immediately after placement and fulfilled through strategic suppliers.
• Standard shipping takes approximately 9–14 business days depending on location.
• We offer free worldwide shipping on all orders.

4. Returns & Refunds

• We offer worry-free after-sales service. If you receive a defective or incorrect item, please contact us within 7 days of delivery.
• Return or exchange requests must be approved by our support team. Unauthorized returns may be rejected.
• Customized or embroidered items may not be eligible for return unless defective.

5. Intellectual Property

• All content on this site — including logos, designs, graphics, text, and images — is the intellectual property of Pink Palm Store or its licensors.
• You may not copy, reproduce, or distribute any site content without written permission.

6. Privacy Policy

• Your submission of personal information is governed by our Privacy Policy.

7. Limitation of Liability

• Pink Palm Store shall not be liable for any direct, indirect, incidental, or consequential damages from the use or inability to use our website or products.
• We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

8. Modifications to the Terms

• We reserve the right to update or change any part of these Terms at any time.
• It is your responsibility to check this page periodically for changes. Continued use of the site constitutes acceptance of those changes.

9. Contact Information

If you have any questions about these Terms, please contact us at:
📧 Service@mail.pinkpalmstore.com