Contact Us
Have a question, need help with an order, or just want to say hello? We're here for you!
Our customer support team is always happy to assist.
๐ง Email Support
For all inquiries including orders, returns, exchanges, or general questions, please email us at:
Service@mail.pinkpalmstore.com
We typically respond within 24 hours (Monday to Friday).
๐ Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (GMT+8)
Weekends & Holidays: Response times may be slightly longer
๐ฌ Common Questions?
Before reaching out, check our helpful pages:
These may have the answers you’re looking for!
๐ฆ Order Issues?
Please include the following information in your message to speed things up:
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Full Name
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Order Number
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Description of the issue
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(Optional) Photo(s), if relevant
๐ค Business & Collaboration
For wholesale, influencer, or media inquiries, please contact:
๐ง Service@mail.pinkpalmstore.com