Privacy policy

At Pink Palm store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase.

By using our site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Place an order

  • Subscribe to our newsletter

  • Contact customer support

  • Create an account (optional)

This may include:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely via third-party services)

  • IP address and device/browser data

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders

  • To provide customer support and respond to inquiries

  • To send order confirmations and updates

  • To improve our website and shopping experience

  • To send marketing emails (only if you opt-in)

3. Sharing Your Information

We do not sell or rent your personal data. We only share it with trusted third-party partners when necessary, such as:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping and logistics providers

  • Email marketing platforms (e.g., Klaviyo or Mailchimp)

These partners are required to keep your data secure and only use it for the purpose we authorize.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality

  • Analyze website traffic

  • Improve user experience

  • Personalize content and ads

You can manage cookie preferences through your browser settings.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Correct or update your data

  • Request deletion of your data

  • Object to or restrict how we use your data

  • Withdraw consent for marketing communications

To exercise these rights, please contact us at Service@mail.pinkpalmstore.com.

6. Data Security

We implement reasonable security measures to protect your data. However, no method of transmission over the Internet is 100% secure. We encourage you to protect your own information with strong passwords and safe practices.

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from children. If we learn we have done so, we will delete the information promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Continued use of our website after changes means you accept the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:
📧 Service@mail.pinkpalmstore.com